Frequently asked Questions

How much cost the delivery?

The cost of shipping depends on the purchase price, as well as whether you want to order the products at the parcel terminal or the courier. For more information, see here: Shipping.

How to order goods to Finland?

If you live in Finland, you can immediately mark your Finnish address to your account. This way the system understands what kind of transport we can offer. However, if you have marked Estonia as your address or you want to make a purchase without logging in, then firstly select the courier or parcel terminal in Estonia, and format the order. On the next page, you can specify both the country and the address.

Can I exchange or return products?

Yes, I can. For details, see: Terms and Conditions.

How to use the promotional code?

Enter the discount code into the Coupon Code box on the left of the shopping cart and press Apply Coupon.

When I registered my account, I marked my home address. But I want to order a parcel to another address. Where can I change the address?

After adding products to the shopping cart, choose which courier you want to order. Then click on the Order form. You can change the address in the next column on the right.


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